Myths And Legends.
Or, Hogwash Disproved.
"Hey, some guy in a bar told me..."
Now, there are words that strike fear in the heart of a beer seller.
Because they know their customers, and they know that after those eight
words could come anything, no matter how ridiculous. Think of Cliff
Claven, on Cheers. You think they made up that character from
whole cloth? No, my friend, just as there is a Cliff Claven in every
corner bar, there is a guy in your store who’s going to tell you some
outrageous tales about your beers. Worse, he’s going to tell your
other customers.
As a retailer, you’ll want to be able to step in and squash Cliff’s
folklore lessons with a careful application of truth serum. So let’s
take a look at some of the more enduring whoppers that are in
circulation and hold them up against the urban legend template to see
how closely they fit. You may be surprised...but I hope you’re not.
Thai’d in Knots
You can’t sugar-coat this one, it’s just bizarre: there is a
persistent, widespread belief that the Thai beer Singha, brewed in
Bangkok by the Boon Rawd Brewery, has formaldehyde in it. Yes, it’s a
toxin, yes, it has a distinctive aroma that couldn’t possibly be
mistaken for anything else, and yes, there are probably people in your
store right now who believe this. Let’s kill it.
There are any number of amateur travel and food websites that
blithely say things like "this formaldehyde special has the power
to ruin entire days of your holiday," or "Singha...contained a
significant percentage of formaldehyde as a preserving agent." To
get the really loony stuff, you have to go to the USENET newsgroups like
soc.culture.thai and alt.beer, where a homebrewer advised adding
formaldehyde to a lager recipe to get a Singha-like character.
A seemingly reputable and professional travel site even came up with
this wholly fabricated story that seems to validate the whole thing,
even though they put a little anti-libel window-dressing up near the
end: "The most popular local beer is Singha beer, brewed by Boon
Rowd (sic), which accounts for 89% of the beer market. It is said that
the beer's distinctive taste is due to the formaldehyde that it
contains. When the company removed the chemical (it was no longer needed
as bottling technology had been improved), there was such an outcry from
Thais that they quickly reincorporated it. Whether or not this story is
true, an evening drinking Singha can result in quite a hangover and its
alcohol content of 6% must be partly to blame."
That last bit is a kernel of truth (more on that later)... but it’s
the only one. Of course there is no formaldehyde in Singha -- any more
than there is formaldehyde in Chang, the other popular Thai beer, or the
Philippines beer San Miguel, or the Vietnamese 33, or Singapore’s
Tiger beer, all of which have also been rumored to contain formaldehyde.
Think about that for a minute while we solidly dispose of the Singha
rumor.
I asked brewery rep Mario Ylanan about it. "The brewery’s been
hearing it for a while," he said. A while, I asked: five years?
Ten? More? "At least ten years," Mario said. "It’s
coming out of Europe as well. It’s driving the brewery nuts! At one
time there was a European newspaper article that mentioned it, and it
almost sounded like they were actually reporting it. The brewery asked
them to substantiate it, and they couldn’t."
How about it, Mario? Is it true? "Completely untrue," he
said. "There is no formaldehyde in Singha, and there never has
been."
Where does this formaldehyde idea come from? It’s so outrageous,
and yet so persistent and widespread. But look at that list of beers;
they’re all from Southeast Asia. Is there actually an Asian beer that
has tarred all the local beers with its formaldehyde brush?
Yes and no. I have an anonymous brewing source I go to on technical
questions like these, a widely experienced brewing chemist. I asked him,
is there any truth to the formaldehyde-in-beer story? It turns out that
there is, after all, just a tiny bit of fact here. There are, my source
told me, a few small (non-exporting) Chinese breweries that do indeed
add a tiny amount of formaldehyde to the mash. It acts as a clarifying
agent. However, he added, "I am 100% sure Singha never once used
the Chinese practise. That was a Chinese ‘innovation’ and no one
else’s. Some Chinese breweries, not all, still permit formaldehyde in
mashing." Yeesh.
But I strongly suspect that the originators of the story were -- and
remain -- American and British expatriates and soldiers trying to
explain what was to them an odd phenomenon. Singha, you see, is not just
another ‘international lager.’ It is a relatively strong 6% alcohol
by volume, and is an exceptionally bitter lager, at 40 International
Bittering Units (by comparison, Budweiser is about 5% ABV and around
11.5 IBU).
Put those two factors together with Viet Nam War-era U.S. soldiers
used to drinking 4% ABV beer on military bases or British businessmen
used to quaffing 3.5 to 4.3% ABV beer at home, and neither of them
accustomed to hopping rates over about 20 IBU. You’ve got some guys
who are suddenly getting drunk a lot quicker than they’re used to, and
who are faced with a bitter flavor they’ve never before encountered in
beer.
Is it surprising that they came up with a story to explain why their
tolerance and tastes were off? There was even one website that made that
link almost directly: "I think (Chang) too has the old formaldehyde
"get pissed (British slang for ‘drunk’) quick" chemical in
it, which often results in a righteous hangover." I think what they’re
actually experiencing is a stronger beer than they’re accustomed to,
getting them drunker than they’re accustomed to, and not surprisingly
giving them a whopping hangover. Drunk in moderation, Singha doesn’t
give you any hangover at all: that’s personal experience talking.
Ridiculous, bizarre perhaps, but one thing’s for sure: Singha’s
blameless. Mark this one as "bogus," and do what you can to
let people know. Ylanan’s happy for any help he can get. "It’s
almost impossible to stop these things," he said. "You can
deny it till you’re blue in the face and it will still persist."
You Take That Back!
Actually, Mario, that turns out not to be the case. There is a happy
ending on one of these rumors. Some of you may remember when Corona
stumbled in its fast charge to the top of the import ladder. In the late
1980s, there was a rumor spreading in the West that brewery workers in
Mexico were, well...urinating into the tanks of Corona that were
destined for the U.S. market.
It was ridiculous, it was revolting, it was racist, but it was
effective: Corona sales were seriously affected by the rumor. Barton
Brands, the brand’s west-of-the-Mississippi importer, decided they had
to take action when stores in Nevada started taking the beer off their
shelves.
Barton hired private investigators to trace the rumor to its source.
The seemingly hopeless objective struck paydirt: the rumor had been
created and spread by a Heineken wholesaler in Reno! Barton sued, and
settled when the wholesaler agreed to print a full-page ad admitting
their part in the rumor and denying that it was true. Barton quickly got
the news out, company executives hit the talk-show circuits, and the
damage was controlled.
Did it work? With Corona sales growing the way they are, do you have
to ask?
"We Don’t Get The Good Stuff"
It is an article of faith among some know-it-all types that the beer
that is exported to the U.S. from various countries is not the same as
that sold in the home country. "They send us the crappy
version" is often uttered as the person knocks back their third or
fourth bottle of the beer in question. You’ll hear it often about
German beers, but the most common complaint is about the black stuff:
"The Guinness they serve in Ireland is better."
First, be sensible. Why on earth would the German brewers go to the
trouble of brewing two slightly different versions of their beers? The
cost of materials is so low as a chunk of the total costs that it wouldn’t
make a difference. But that doesn’t stop the guy in the bar, so it’s
blamed on taxes, arrogance, or some vague law: "it’s because of
U.S. Customs requirements about the alcohol level of the pasteurization,
which they do because they think Americans can’t handle the good
stuff. You know." Right, Cliff, have another beer.
Second, let’s be honest. Most of these beers do indeed taste
different here than they do in their home market. It’s the freshness
factor. Even Guinness, which leaves from relatively nearby Ireland,
still takes at least two weeks to get from the brewery in Ireland to a
tap in Boston: in Dublin it takes about two hours. Not to mention the
turnover difference: bars in Dublin go through a lot more kegs of
Guinness than bars in Des Moines. Guinness in Ireland is as fresh as
dockside fish; it makes a difference.
Finally, ask the brewery. I have, and here’s what I was told by
Guinness Draught Specialist Mark Griffin. "The beer that ends up in
the cellar of a pub in Boston," he said, "could just as easily
wind up in a the cellar of a pub in Dublin. It’s the same beer."
I asked the brewers at Paulaner, and (after translation) they laughed,
and said essentially the same thing.
There are exceptions, of course. A number of beers are made under
license for sale in the U.S., often in Canada. Bottles of Guinness Extra
Stout, for example, are brewed by Labatt for the American market, and
the Foster’s you see in America is brewed in Canada. You can easily
check that by reading the label. But if it’s made in "the old
country," it’s almost always the same as they have there. As
Ronald Reagan said: trust, but verify.
The Never-ending Boycott
So many groups claim to be boycotting Coors, it’s a wonder the beer
sells at all. Coors beers are boycotted (with varying effectiveness) by
some groups of gays and lesbians, some Hispanic groups, and some parts
of organized labor. The boycotts are said, variously, to be based on
Coors’ hiring practices, on their relations with unions, and on the
Coors family’s support for right-wing political causes. There is a
hint of truth to this one, but there are huge amounts of ignorance,
stubbornness, and inertia. Let’s take a look.
One of the bases of the claim that Coors discriminates against gays
was the use of lie detectors in hiring interviews. That’s true, they
did, but it was largely a reaction to the kidnap-murder of Adolph Coors
III by a Coors employee in 1960 (Coors has stated categorically that
questions were not asked about sexuality during these interviews). Coors
was not really any more or less homophobic than other companies during
its history.
The ironic thing is that in trying to overcome the bad image it has
in the gay community, Coors has become one of the most gay-friendly big
businesses in America, and fully passes the Lavender Screen, a gay
litmus test for businesses. They have a full-time gay community liaison
(a post once held by Vice-President Dick Cheney’s openly lesbian
daughter, Mary Cheney), one of fourteen such positions to work with
various factions. And Scott Coors, son of company vice-chairman William
Coors, is openly gay. The words "bending over backwards" come
to mind, but the Coors boycott remains a hot issue in the gay community.
Coors anti-union reputation stems from a long, contentious
relationship with labor at the brewery. The troubles were largely driven
by strong personalities in the company and in the union. The boycott
actually started with the union’s support, inspired by Cesar Chavez’s
lettuce boycott, and was a powerful tool in bringing Coors to the table.
When concessions were made by the company, the boycott lost much of its
official backing...but some people apparently never got the word.
Coors was charged with racial discrimination against Hispanics in
1969 and forced to pay back salaries. Hispanics joined the union
boycott. However, in similar fashion to their "getting it"
with gay employees, Coors has put tons of money into not only hiring
Hispanics, but supporting Hispanic causes and the general Hispanic
community. Again, despite these efforts, some Hispanics continue the
boycott.
What’s the real problem here? It’s the Coors’ family’s
support for right-wing political causes, and the generally left-wing
leanings of the groups arrayed against them. The family or the
foundations the family funds have supported Ronald Reagan’s campaign,
John Ashcroft’s campaign, the Contras, and some fairly vociferous
anti-gay groups. But the money has left the company by that time. The
Coors companies themselves support things like literacy, fighting
hunger, and scholarships for the kids of Hispanic veterans.
Is a company responsible for what is done with money after it leaves
company books? Put another way, if your employee cashes his paycheck and
buys cocaine with it, are you a drug pusher? It’s a convoluted issue,
but the facts seem to support Coors on this one, and some gay groups are
starting to say that it’s time for the boycott to end.
That Weak American Beer
You’ll hear this most about Canadian vs. American beer, but other
countries get in the act as well. "You know, the Canadian beer is
stronger than American beer." Give ‘em the razzberry, because it
just isn’t so.
We can dispense with this one pretty quickly. First, most beer, as in
over 90% of it, around the world, is under 5.5% ABV (Yes, even in
Belgium). Second, most American, Canadian, and European beers (by volume
sold) are between 4.3 and 5.0%: that’s the range where the
best-sellers fall. And most full-calorie American, Canadian, and
European beers are about 5%; the lights run a bit lower. Period. That’s
fact.
So where’s the confusion come in? Two things. First, it’s all in
how it’s measured. Canadian brewers generally use alcohol by volume
(ABV), whereas American brewers have historically used alcohol by weight
(ABW), which gives lower numbers. Quick math lesson: if you have 1 liter
of 4% ABV beer, 4% of that liter, or 40 ml, is alcohol. However, because
alcohol weighs only 79.6% as much as water, that same beer is only 3.18%
ABW. To a Canadian, therefore, 3.2 beer is really 4.0 beer. People heard
the two different numbers and naturally thought it meant the Canadian
beer was stronger. Confusing, but understandable.
The other issue is the general lightness of American mainstream beer.
For various reasons both historical and cultural, Americans have come to
like their beer lighter in body and lower in bitterness than Europe and
Canada. This seems to be a lighter beer overall, but the alcohol is not
lower. In fact, the average beer in the U.S. is actually stronger than
many a heavier, more bitter beer in England. Big flavor does not mean
big alcohol. Case in point: Guinness Stout is under 4.2% ABV. If that
doesn’t convince you, nothing will!
Augie, Get Your Gun
The last rumor is a weird one that shows how these things can have
effects way out of proportion to their origins. A rumor started in the
1970s that Anheuser-Busch supported gun control. No one knows where the
rumor started, no one knows why. But it spread, and very little seemed
to be effective in fighting it.
The irony is that the Busch family, with their German background,
counted many avid hunters in their ranks. They were anything but
anti-gun. I remember hearing Augie Busch III say that to a meeting I
attended back in 1998. But how do you say that to the public? "Oh,
no, that’s not true, we LOVE guns!" And watch the cloud of dust
as the gun-control fans charge off to buy Miller. You have to be
careful. A-B took a long, slow approach, squashing individual
appearances of the rumor when they could, taking out ads in hunting
magazines, and supporting shooting competitions.
These tactics worked, for the most part, but with the advent of the
Internet the rumor came alive again. Suddenly every bizarre thought any
idiot with a modem had was flashed around the world, and the question
"But isn’t Budweiser for gun control?" was springing up on
bulletin boards all through cyberspace.
Anheuser-Busch still tries to do what they can to combat this rumor,
sometimes with important consequences. In 1999 they supported Missouri’s
controversial proposed ‘concealed carry’ law, to the dismay of
gun-control forces across the country. This position almost certainly
had its origins in the anti-anti-gun campaign A-B had been waging for 20
years. And still, the rumor refuses to die.
So if you hear one of these rumors, if Cliff walks into your store
and starts telling you or your customers any of this stuff, pull out
this issue and whack him over the head with it. Or you could do what a
brewer friend of mine does whenever he hears a fallacious beer rumor. He
politely asks what business the rumor-monger is in, thanks them, then
goes out the next day and... starts a rumor.